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Your satisfaction is guaranteed on all of our leather goods. If you are not 100% satisfied with your purchase, for whatever reason,
you may return your unused leather good within 30 days. In order for us to issue you a credit all items must be unused and in their
original condition. If the leather item is used, damaged or past the 30 day return policy we cannot accept the return. Your credit card
will be credited for the price of the item, less a 10% restocking fee within 10 days from when we receive your return. Monogramed bags are NOT returnable
IMPORTANT: The number one reason for
returns is because the size of a product is either smaller or
larger than what the person expected it to be. Sometimes
pictures do not accurately depict the size of a product, so
please take a close look at the measurements of each piece.
RETURN PROCEDURE
To make a return please send an email to returns@superiorluggage.com Include your name, order number, email address, phone number and the reason for the return. If you have ordered more then one item, please specify which item you would like to return. Save the original shipping carton and your receipt, if possible, and we will instruct you where and how to send your return.
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